Workplace Conduct & Investigations

We achieve cost effective investigative outcomes through the use of planned investigative approaches, smart technology, and ensuring our clients are involved in the process.

Fraud Control

Most organisations today acknowledge that fraud is a bad business outcome; it affects reputation and the bottom line. OCM offers a range of services to help prevent and respond to fraud in your organisation.

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OCM’s suit of services means it can provide advice to your organisation on fraud control irrespective of whether you are new to fraud control or a mature organisation with existing processes.

OCM has the capacity to build a fraud control process with you or test the effectiveness of your existing system.  

OCM offers the following services:

  • Fraud Health Checks – An inexpensive way to test the effectiveness of your current fraud control systems
  • Developing a Fraud Prevention System
  • Identifying your fraud risks and mitigating controls
  • Training employees to identify and report fraud
  • Investigating Fraud

 

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Fraud Risk identification and Mitigation

OCM can work with your organisation to identify and mitigate fraud risks.  Our process starts by evaluating what fraud risk identification processes you have in place then working with you to ensure you have identified all your risks and have appropriate mitigation strategies in place.

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It may be that fraud risk workshops are necessary to obtain information about your fraud risks or alternatively you need some help in ensuring you have accurately captured your risk information.

OCM offers the following fraud risk services:

  • Identifying your fraud risks and mitigating controls.
  • Conducting fraud risk workshops.
  • Reviewing your identified fraud risks and mitigating controls.
  • Building fraud risk registers.
  • Testing the effectiveness of your mitigating controls.
  • Building a fraud risk identification and mitigation process.

 

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Workplace Investigation and Support

OCM provides independent investigation services to public and private sector organisations in a discrete, timely and cost-effective manner.  Our highly-experienced team have worked in local, state and federal government, professional practice, and private enterprise.

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We have hand-picked a team of professional investigators with varied backgrounds so OCM can help you with every workplace issue.  Our Investigators consist of lawyers, mediators, trainers, auditors, certified investigators, forensic specialists and risk experts.  Many of our Investigators have worked at leading law enforcement and anti-corruption agencies.

We conduct investigations into all types of workplace issues including general misconduct, bullying, harassment, discrimination, corruption, fraud, misuse of corporate resources, time fraud, procurement issues and conflicts of interest to name a few.

OCM offers the following services:

  • Fact Finding Investigation
  • Disciplinary Investigation
  • Preliminary Investigation
  • Comprehensive Investigation
  • Investigation Support

 

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Whistleblowing Response

OCM offers an expert response to Whistleblowing complaints. Our highly-experienced consultants will provide you with independent advice on how to respond to these complaints ensuring that you respond properly and effectively.

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Key features of our Whistleblowing Program include:

  • Expert Response to Whistleblowing complaints. Highly experienced consultants will talk to the complainant, identify a Complaint type, Conduct type, allegations, risk profile, legal considerations, other advice, next steps.
  • Independent Advice.
  • Secure Case Management and Communication.  OCM has formed a partnership with WHISPLI, a secure platform for receiving and communicating with complainants.
  • Faster resolution: Correct classification and analysis will lead to a faster resolution of the complaint.
  • Cost Effective: Our pool of Experts work across other agencies; therefore we past those costs savings to you.
  • Time Saving: Allows you to get on with your core business. We will respond to your time-consuming complaints.

 

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Enterprise Risk Management

Every day Managers in organisations think about risk, making decisions after considering the risk versus reward dynamic.

Managers also have an obligation demonstrate their response to risk.  A failure to do so may be interpreted as a failure to demonstrate care and diligence and present legal risks that can adversely affect stakeholder or customer confidence.

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Proper risk management can enhance your performance by helping you to make better decisions, taking advantage of opportunities, having better governance, receiving fewer surprises and encouraging safer work practices.

OCM can help your organisation manage its strategic and operational risks by offering the following services:

  • Building Risk Management Systems
  • Enterprise Risk Identification
  • Strategic and Operational Risk Mitigation
  • Evaluation of Risk Management Systems
  • Risk Workshop Facilitators

 

 

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Work, Health & Safety

OCM can help you understand your Work, Health and Safety responsibilities. OCM can develop WHS systems, audit existing WHS systems and investigate WHS incidents. OCM can also review WHS incidents to identify control failures that may have contributed to an incident.

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In Australia, the transition to nationally harmonised laws imposed greater WHS obligations on organisations. Directors and Executives may be personally liable for WHS incidents unless they can show they have made enquiries to satisfy themselves that WHS is being properly managed.  Front line staff must ensure they are working in a safe manner.

OCM offers the following services:

  • Working with Management and front line staff to increase awareness of WHS
  • Review of WHS management systems
  • Investigations into WHS incidents
  • Review of WHS incidents to identify causal factors and residual risks
  • WHS Training on drugs and alcohol, dealing with challenging behaviour and fatigue management

 

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Training (WHS, Workplace Conduct, Ethics & Values)

OCM’s qualified trainers are specialists in workplace conduct and WHS training.  We can customise a training package for your organisation or you can choose from one of our training packages.

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Current Training Packages are:

Workplace Conduct Training

  • Code of Conduct
  • Conducting Workplace Investigation
  • Interviewing Skills
  • Understanding Public Interest Disclosures
  • Fraud Awareness

 

WHS Training

  • WHS in the workplace
  • Drugs and Alcohol in the Work Place
  • Dealing with Challenging (Aggressive) Behaviour
  • Fatigue Management

 

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Conflict Resolution

OCM’s experienced Mediators will help you to resolve disputes by acting as a neutral third party with a capacity to think objectively and laterally.  

Mediation is often preferred over other forms of alternative dispute resolution because it is faster, less expensive and allows disputing parties to express their own view and contribute to an outcome.

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OCM experienced mediators will help disputing parties by moving through a structured mediation process that will identify disputed issues, develop options and consider alternatives in an attempt to reach an agreement.

 

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Fraud and Corruption Prevention

OCM has the capacity to work with you to explore the underlying reasons why misconduct, fraud and/or corruption occurred in your organisation.

There may be a disconnect between your employees / organisational values, cultural drivers and/or gaps in the internal governance processes that contributed to the conduct.  OCM will help you identify the underlying reasons and make your organisation more resistant to fraud and corruption.

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OCM offers the following services:

  • Developing a Fraud Prevention System.
  • Advice on fraud and corruption prevention strategies.
  • Reviews to identify root causes of fraud and corruption.
  • Audits of fraud control processes.
  • Training to build capability to identify indicators of fraud and/or corruption.

 

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