OCM’s Seminar Series – Keeping Control in the Chaos of Change – 25th May

25th May 2017

Upcoming Event – OCM Seminar Series

Speaker Robert Waldersee, Principal, OCM

Date: 25th May 2017  Time: 12:30 – 1:30pm

CPA Australia (Sydney Office) Level 3, 111 Harrington Street | Sydney | NSW 2000

Light lunch and refreshments provided

RSVP: 18/05/2017 – Limited seats, reserve yours today

Whether it is council amalgamations, commissioning and contestability, changes to shared service arrangements, cluster mergers and splits, or budget cuts; the frequency, pace and scale of change seems unprecedented. For many it is difficult enough to cope with the immediate demands of change as redundancies, recruitment, restructures and relocation pile on top of each other. People issues can become particularly salient with the need to build support and engagement on one hand, and to deal with declining morale and capabilities on the other.

More insidious though is the largely invisible erosion of controls that change can introduce. Changes in incentive structures and group norms can produce perverse and unintended outcomes. Loss of managers and corporate memory can weaken capabilities when they are needed most.

While focusing on the difficult process of change management, the increased conduct risk may pass unnoticed. Numerous agencies that have been subject of ICAC inquiries were shown to have control gaps that had arisen as a result of change: Processes had lost segregation, reporting lines were broken, systems were not integrated, management was physically removed from staff, and accountability was unclear.

The session examines the practical steps organisations take to maintain integrity during change. This includes:

  • Building change readiness
  • Installing effective and accountable management structures
  • Building change measurement and information systems
  • Raising risk mitigation efforts
  • Reviewing operational controls.

For further information please contact OCM on 1300 882 633 or insights@ocm.net.au